Gambling at an online casino is mostly done for entertainment purposes. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gaming shall not be viewed as a source of income or means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
Assistance For Problem Gaming
If you think that you start spending more money than you can afford, or gaming starts interfering with your normal daily routines, the following measures may help
Cooling-Off Limit. You can set your Cooling-Off Limit for 1, 7, 14 days or 1,2,3,4,5,6 months. While the limit is active you cannot deposit to the casino and you will be excluded from all promotional offers for the set period, although you may withdraw remaining funds during this period. Cooling-Off period is applied to your account immediately. Upon its expiring your account will automatically be re-activated.
Self-Exclusion Limit. You can set your Self-Exclusion Limit for 1, 3, or 5 years. Upon doing so your user account will immediately be disabled and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds. Upon its expiring your account will automatically be re-activated.
Self-exclusion by request. You may contact our Support Team at support@rio.com and inform us about your decision to stop gambling at the website for a certain period of time. We will take all measures to block your access to the website and make sure that you receive no promotional materials.